Support & Resources
How to get help when you need it.
Q
How do I contact the GriidAi support team?
- Contact GriidAi support via the platform's support form
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Q
What happens after I submit a support request?
Once you submit a support request through the GriidAi platform, it is reviewed by our support team to understand the issue and take appropriate action.
Response Time:
- Standard response is typically provided within 24 hours
- Critical or high-priority issues may be handled faster based on severity
How responses are delivered:
- Replies are sent to your registered email address
Q
Where can I find video tutorials?
Step-by-step video tutorials are available on the GriidAi website at griidai.com. Visit the Resources or Tutorials section of the website to browse all available walkthroughs.
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